As a Reservation Sales Agent, you will be the first point of contact for clients looking to book their next getaway or business trip. This is a fast-paced, sales-driven customer service role where you will handle inbound inquiries, identify client needs, recommend travel packages, and finalize reservations. If you have a passion for travel, excellent communication skills, and a knack for closing sales, we want to hear from you. Key Responsibilities Respond to Inbound Inquiries: Handle incoming phone calls, emails, and online chat requests from clients looking to book travel. Consult and Sell: Listen to client preferences and budget requirements to recommend optimal flights, hotels, car rentals, and vacation packages. Process Bookings: Efficiently navigate booking engines and Global Distribution Systems (GDS) to secure accurate reservations and process secure payments. Optimize reservation value: Upsell travel insurance, upgraded accommodations, and additional excursions to meet monthly sales and performance metrics. Resolve Issues: Assist clients with itinerary changes, cancellations, and travel disruptions in a calm, professional manner. Maintain Records: Accurately enter and update client data, communication notes, and booking details in our CRM system. Qualifications & Skills Experience: 1 2 years of experience in customer service, hospitality, or telesales preferred but not required, will train (travel industry experience is a major plus) Communication: Exceptional verbal and written communication skills with a friendly, professional telephone demeanor. Tech-Savvy: Proficiency with basic computer systems, CRM software, and standard office tools. Experience with CRM software is not required (we will train the right person). Detail-Oriented: High level of accuracy when managing dates, passenger names, and financial transactions. Problem-Solving: Ability to multi-task and think on your feet in a fast-paced environment. Interested applicants can send an email to or send a text to "FREEDOM" to (419)320-8017