Designation : E-Commerce & Store Executive
Company: Sarva Fine Arts Pte. Ltd.
Location: Singapore
Employment Type: Full-Time
Work Week: 5 Days
About the Role
Sarva Fine Arts is looking for an organised, responsible andhands-on E-Commerce & Store Executive to independently manage theday-to-day operations of our online store.
The role covers the complete store process — from sourcingand ordering products to inventory management, online product listings, orderprocessing, packing and delivery coordination.
We are looking for someone who is highly organised,detail-oriented and able to take complete ownership of the store operations.
Key Responsibilities
Supplier & Purchasing Management
- Liaise with existing suppliers and source new suppliers when required.
- Request quotations and negotiate pricing, quantities and delivery timelines.
- Place purchase orders and follow up with suppliers.
- Coordinate incoming shipments and product deliveries.
- Check received products for quantity, quality and accuracy.
- Maintain supplier and purchasing records.
Inventory & Stock Management
- Maintain accurate inventory records for all products.
- Organise and label stock systematically for easy identification and fulfilment.
- Conduct regular stock checks and reconciliations.
- Monitor stock levels and identify products that need replenishment.
- Prevent stock shortages, excess inventory and discrepancies.
- Update inventory accurately whenever products are received, sold, exchanged or returned.
Shopify Store Management
- Manage and maintain the SARVA online store on Shopify.
- Create and update product listings, descriptions, images, prices and variants.
- Update stock quantities and product availability.
- Add new products and collections.
- Ensure product information displayed online is accurate and up to date.
- Process online orders and monitor order status.
Instagram & Online Sales
- Maintain the store's Instagram presence.
- Upload product photos, reels, stories and new-arrival updates.
- Respond to product and order enquiries.
- Direct customers to the online store and assist with purchases when required.
- Coordinate with SARVA's marketing/social media team for promotional campaigns where necessary.
Order Fulfilment
- Receive and process customer orders.
- Pick and pack products carefully and accurately.
- Prepare shipping labels and delivery documentation.
- Coordinate courier and local delivery arrangements.
- Track deliveries and follow up on delayed or unsuccessful deliveries.
- Handle exchanges, returns and order-related issues according to company policies.
Store Organisation
- Maintain a clean, organised and properly labelled stock/storage area.
- Ensure products and packaging materials are stored appropriately.
- Maintain sufficient packaging supplies.
- Establish simple systems for efficient receiving, storage, picking, packing and dispatch.
Reporting & Administration
- Maintain accurate records of purchases, inventory and orders.
- Prepare regular stock and sales reports.
- Highlight fast-moving, slow-moving and low-stock products.
- Report supplier, inventory or fulfilment issues promptly.
- Recommend improvements to store operations and product assortment.
Requirements
- Experience in e-commerce, retail operations, inventory management, online sales or a related role is preferred.
- Experience with Shopify is an advantage.
- Comfortable using Instagram and other social media platforms for product promotion.
- Strong organisational and inventory-management skills.
- Good attention to detail and accuracy.
- Comfortable communicating and negotiating with suppliers.
- Able to handle packing and physical stock organisation.
- Basic photography/content-creation skills would be an advantage.
- Good written and spoken English.
- Able to work independently and take ownership of the complete online-store operation.
Ideal Candidate
Someone who enjoys running things from start to finishwithout waiting to be reminded that stock is running low, an order needs to bedispatched or a product needs to be updated online.
Organised, proactive and comfortable managing both the*operational and online sides of an e-commerce business*.
Most importantly, to take ownership of the smooth day-to-dayrunning of the SARVA online store.