Provide Level 1 and 2 support for Windows desktops, laptops, Microsoft Office and enterprise applications.
Install, configure and troubleshoot IT equipment, printers, projectors and meeting-room systems.
Manage user accounts and access for Active Directory, email, VPN and IP telephony.
MaintainIT hardware, software license and fixed-asset records.
Support onboarding and coordinate technical issues with external vendors.
Monitor server rooms, network equipment, CCTV systems and other IT infrastructure.
Assist with cybersecurity assessments, vulnerability remediation and incident investigations.
Conduct regular workplace and facilities inspections.
Record defects and coordinate corrective action with the appointed property management team and service providers.
Track facilities issues and maintenance work through to timely completion.
Maintain facilities inspection records and issue trackers.

Job Requirements

Diploma or Degree in Information Technology, Computer Science, Information Systems or arelated discipline.
Relevantexperience in IT support, system administration or infrastructure operations.
Goodknowledge of Windows 10/11, Microsoft Office, Active Directory, DNS, DHCP,Group Policy, VPN, IP telephony and network fundamentals.
Strongtroubleshooting, problem-solving and organisational skills.
Ableto communicate effectively with employees, regional teams, property managementpersonnel and external vendors.
Service-oriented,adaptable and committed to workplace safety and compliance.
Experience coordinating facilities maintenance, property inspections or service providers would be an added advantage.
If you enjoy solving technical problems, supporting users and coordinating a safe and well-maintained workplace, we welcome your application.

Only shortlisted candidates will be contacted by phone or email.