Join MSX International, a global leader in automotive solutions. As an Automotive Technical Specialist, you'll provide expert technical support to Authorized Repairers and Independent Operators across Europe, helping to resolve complex vehicle concerns and ensuring smooth operations. This role requires at least 5 years of automotive experience, a degree in automotive technology or equivalent, and fluency in English.
About the role
You will do best in this role, if you have:
- At least 5 years of automotive experience, ideally in a senior dealership workshop role.
- Degree in automotive technology or equivalent technical education.
- Strong knowledge of vehicle mechanics and EV, HV certification (e.g., HV EV Specialist / DGUV L2+ / IMI Level 4) is a strong advantage.
- Experience in using diagnostic tools.
- An analytical, organized, and customer-focused mindset.
- Fluency in English.
A general automotive diagnostics competence test/evaluation will be part of the recruitment process.
Join us in shaping the future of automotive service. Apply now and become a key player in a team that values expertise, collaboration, and customer satisfaction.
Additional Information
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
Consumer Engagement
Parts, Accessories & Service Performance
Actionable Insights
Repair Optimization & Compliance
Learning Solutions
Distribution & Sales Performance
Our proven track record means that we now partner with almost every car manufacturer on the market.
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world.
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Key missions
- Provide expert technical support to a network of Authorized Repairers and Independent Operators across Europe, responding to inquiries and resolving complex vehicle concerns.
- Collaborate with dealer technicians and internal agents to resolve complex technical issues, guiding dealers through repair processes and ensuring accurate case documentation.
- Engage in training and product knowledge exchange, and contribute to customer satisfaction by delivering high-quality diagnostic and repair support.