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- Bachelor/Master’s degree, preferably in computer science or comparable studies.
- Minimum experience in ticket management is required.
- Knowledge of PL/SQL will be a plus.
- Good knowledge of English and Polish language.
- Willingness to learn Italian language.
- Availability to work in shifts and on-call.
- Availability to work in a hybrid mode or remotely with at least 1 visit in the office per week.