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- providing support during production cloud environment upgrades
- resolving incidents and information requests surrounding both the infrastructure and mobile parts of the product
- constantly improving monitoring of the system
- preparing documentation and instructions for customer(s)
- attending on-calls during production outages
- providing post-mortems and RCA's
- helping with rollbacks or restores, if situation requires it
- debugging server and mobile logs
- collaborating with Polish dev team
- participating in release phase (SRE acceptance gates)