5+ years of experience in Incident Operations, Site Reliability Engineering, Technical Operations, or a similar role
Experience working in on-call environments with SLA-driven responsibilities
Strong understanding of distributed systems and production environments
Experience with monitoring, alerting, and incident management tools
Familiarity with APIs, system integrations, and observability platforms
Hands-on experience with Python or Kotlin
Understanding of SDLC and production reliability principles
Strong communication, stakeholder management, and decision-making skills
Ability to work effectively in high-pressure environments and manage multiple priorities
Strong ownership mindset and cross-functional collaboration skills

Nice to have