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Role name: Licensing Operations Program Manager Role
Work Location: San Jose, California (onsite)
Start date: Immediate availability.
Interview: Phone/Skype
Licensing Operations
• Licensing knowledge across company products and tools
• Educate customers on Sovereign Critical Infrastructure (SCI) requirements, deployment options, and migration considerations.
• Assess customer readiness and identify requirements needed for successful migration.
• Support customer Smart Account and licensing configuration activities.
• Provide guidance on licensing and entitlement requirements.
• Work with internal teams to resolve licensing or migration-related issues.
• Track customer migration progress and ensure activities are completed successfully.
• Document common customer questions and migration challenges to improve the overall process.