A People-Focused Remote Opportunity We’re seeking individuals who are comfortable working with people and interested in building their skills in a fully virtual environment. The position focuses on assisting working families with benefit information, answering questions, and providing support throughout the enrollment process. You’ll communicate directly with members by phone and video, learn about their circumstances, and help them navigate available life, accident, and supplemental benefit options. No previous industry experience is necessary. Training begins when you join and continues as you develop in the position. The Member Experience Your role begins when a member needs information or assistance. From there, you’ll help make the process simple and easy to understand. Connect Speak with members through incoming calls, follow-up conversations, and scheduled virtual appointments. Understand Ask questions and listen carefully to identify the member’s priorities, needs, and concerns. Educate Review available benefit programs and explain important information, eligibility requirements, and available options. Assist Help members complete applications, enrollment materials, and other required digital documentation. Follow Through Answer additional questions, provide updates when needed, and make sure outstanding items are addressed. Stay Current Participate in training and work alongside experienced team members to remain knowledgeable about program changes, procedures, and service standards. Skills That Matter Here A specific professional background isn’t required. We place more importance on your ability to communicate, stay organized, and provide a positive experience. This opportunity may suit you if you: Enjoy talking with and helping different types of people Communicate clearly over the phone and through video meetings Are patient and attentive when listening to questions Can explain information in a straightforward way Stay organized when handling appointments and follow-ups Take responsibility for completing your work Are comfortable learning new technology and online systems Can work independently while remaining connected to a team Welcome coaching and opportunities to improve Are interested in developing professionally over time Experience in customer service, hospitality, retail, administration, sales, or another client-facing environment can be helpful, but it is not required. What the Opportunity Includes Work From Home The position is fully remote, giving you the ability to work from a dedicated home workspace. Training & Development Receive structured initial training followed by continued coaching and mentorship. Weekly Compensation Compensation is paid weekly, with additional performance-based earning opportunities and bonuses. Benefits A benefits package becomes available after the three-month qualifying period. Professional Growth Develop communication, client-service, and leadership skills that can support continued career advancement. Advancement Opportunities Team members who demonstrate consistency and strong performance may have opportunities to mentor others and pursue leadership or management responsibilities. Ready for Something New? You don’t need to come from the insurance or benefits industry to get started. If you’re dependable, willing to learn, and enjoy helping people, you’ll receive the training and support needed to build confidence in the position. Apply today to learn more about the role and the next steps in the process.