Position: Workday Business Analyst (Ref: 18629) Location: Atlanta, GA United States, 30334 Salary: $74.51/hr. Duration: 10 Months 6 Days - Contract Openings: 1 Deadline: 08/28/2026 Description: ***Hybrid We are seeking an experienced Senior Business Analyst to support the post-implementation stabilization and troubleshooting of integrations between Workday and external benefits providers. In this role, you will act as a key liaison across business stakeholders, Workday functional and technical teams, integration developers, and third-party benefit providers. The primary objective is to trace data and transaction issues across multiple integrations to determine root causes identifying whether discrepancies stem from source data, Workday configuration, benefit/retirement plan rules, integration mappings, timing/processing schedules, or expected system behavior. Key Responsibilities • Analyze, monitor, and troubleshoot integrations and data exchanges between Workday and external benefits/retirement providers. • Trace end-to-end employee lifecycle, payroll, and benefits transactions (e.g., new hires, transfers, job/compensation changes, terminations) impacting eligibility, enrollments, deductions, and reporting. • Investigate discrepancies across inbound/outbound files, XML/JSON payloads, flat files, transaction logs, and error reports to pinpoint issue origin. • Partner with benefits and retirement subject matter experts (SMEs) to translate complex business rules and plan requirements into technical specifications. • Develop and maintain clear end-to-end data flow diagrams illustrating transaction lifecycles across system boundaries. • Help distinguish genuine defects from intended configuration behavior or misunderstood business logic. • Validate functional fixes and confirm corrected transactions yield expected results across both Workday and external vendor systems. • Provide clear root-cause analysis documentation, status reporting, and actionable recommendations for system or process enhancements. Required Qualifications • Proven track record as a Senior Business Analyst supporting HCM ERP implementations, post-go-live stabilization, or complex enterprise system integrations. • Strong analytical and root-cause troubleshooting skills with the ability to follow data across distributed systems. • Hands-on experience analyzing data mappings, transformation rules, transaction logs, and interface error files. • Demonstrated ability to translate intricate business processes into structured functional/technical requirements. • Excellent communication and stakeholder management skills, capable of bridging technical teams and non-technical business partners. • Ability to manage multiple issue tracks independently, spot recurring patterns, and drive issues to complete resolution. Preferred Qualifications • Deep functional and integration knowledge of Workday HCM, Benefits, and Payroll. • Prior experience supporting integrations with third-party insurance carriers, pension administrators, retirement plan systems, or payroll vendors. • Familiarity with retirement/pension plan administration, including eligibility rules, vesting, and contribution calculations. • Working knowledge of integration technologies and formats (e.g., APIs, web services, XML, JSON, delimited flat files, middleware). Required / Desired Skills • Demonstrated experience as a Business Analyst supporting HCM ERP implementations, production stabilization, or complex system integrations. Required - 3 Years • Workday experience, particularly with integrations, HCM, Benefits, Payroll, and employee lifecycle transactions. Required - 3 Years • Experience with retirement or pension benefit administration, retirement benefit system configuration, plan eligibility rules, contribution processing Required - 3 Years • Experience supporting Workday or another large ERP platform during implementation, post-go-live stabilization, or production operations. Required - 3 Years