遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。
与客人和内部客户礼貌、友好的交流。
事先准备服务所需的食品、饮料、材料和设备。
清洁并整理工作区域。

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?