• Get known all information of competitors, such as rate, top accounts production and seasonal promotion of room, F&B and other local attractions. Adapting hotel products to respond to competitive threats and reports to Director of Sales.
• 了解并熟悉竞争对手的所有产品信息，包括价格、关键客户产量、酒店客房及餐饮的季节性推广等。调整产品设置，以应对竞争对手的威胁并定期向销售总监汇报。
• Research and develop promotions/partnerships with local attractions to further hotel’s web presence and online revenue, and negotiate on behalf of the hotel in the region for new online marketing initiatives.
• 通过与当地景点合作并策划促销方案，以丰富酒店网页内容及在线收益，并代表酒店在本地洽谈新的在线市场推广。
• Plan and execute tactical digital marketing plan through strategic third-party channels according to brand strategies.
• 依据品牌战略，通过第三方渠道，制定并执行具体的线上市场推广计划。
• Enlarge customer base through proactive calls, visits and sales blitz.
• 通过积极主动的电话拜访、上门拜访以及销售闪电战等扩大客户基础。
• Closely monitor accounts revenue and business production. Maximises selling opportunities whenever possible.
• 紧密监督主要客户的收入和产量。抓住任何有可能得销售机会。
• Supervises Sales Managers in preparing proposals / contracts, in order to convert the leads / inquiries to confirmed business.
• 指导销售经理准备报价/合同，从而高效转化询价为确认的订单。
• Practices up-selling at all opportunities during the service period to maximize hotel revenue.

1. 在服务过程中寻求并抓住一切潜在机会尽最大可能去提升酒店销售额。

• Establishes and maintains files of major accounts and assists Director of Sales in maintain the Accounts Management System.
• 建立和维持主要的客户档案，并协助销售总监维护管理客户档案管理体系。
• Actively courts and develops Sales and Marketing activities with industry related partners such as high-end member departments of major Banks and VIP member service departments of major shopping malls
• 积极寻求与行业合作伙伴例如各大银行高端会员部门，各大商场VIP会员服务部等，一同寻求联合销售额发展机会。
• Plan sales trips, under the direct approval of Director of Sales or Director of Sales & Marketing to major market areas, calling on accounts within the specific market areas. Reports to the Director of Sales on potential markets needing coverage.
• 在销售总监或市场销售总监的批准下对主要市场区域制定销售拜访计划，针对一些特别地区的市场进行电话销售，向销售总监汇报潜在市场客户的需求范围。
• Maintains close and frequent communication with the Director of Sales and Director of Revenue Management, provides feedback on market trends and clients relationship, in order to maximize the hotel profit through effective yield management.
• 与销售总监及收益管理总监保持密切沟通，提供关于市场趋势及客户关系的反馈，以便通过有效收益管理，使酒店利润最大化。
• Assists the Director of Sales in the allocation of daily job to the Sales Team according to department organization.
• 根据团队架构来协助销售总监对日常工作进行有效分配。
• Carries out any other reasonable duties and responsibilities as assigned.
• 完成任何其他合理的职责和被指派的职责。
• Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests.
• 同有关部门交流所有相关信息，包括即将抵达的贵宾、大型团体或其他重要宾客的要求和特殊需求。

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?