bazaarvoice

Bazaarvoice, founded in 2005 by Brett Larrabee and Chris Grove, is a software company that provides user-generated content and social commerce platforms. Headquartered in Austin, Texas, with offices across North America, the company specializes in collecting, managing, and displaying customer reviews, ratings, photos, and videos for major retail and hospitality brands globally. Bazaarvoice serves enterprise customers including numerous Fortune 500 companies, helping them build trust through authentic customer feedback and drive conversion through social proof. The company was taken private by Apax Partners in February 2021 in a transaction valuing the business at $5.3 billion, reflecting the strategic importance of customer-generated content in modern retail and e-commerce.

Culture

Bazaarvoice operates as a mature enterprise software company with a culture oriented toward serving large institutional customers and managing complex, high-volume platforms. The company emphasizes data-driven decision making, product excellence, and deep domain expertise in reviews and commerce technology. As a PE-backed business, it balances growth ambitions with operational efficiency and customer success. The organization attracts software engineers and product professionals focused on infrastructure, data science, and customer strategy within the commerce and retail sectors.

  • Enterprise SaaS culture serving Fortune 500 clients across retail and hospitality sectors.
  • Austin-based, professional and growth-oriented with focus on product development and customer success.
  • Handles high-scale UGC platforms requiring operational rigor and data-driven decision making.
  • Strong domain expertise in reviews, ratings, and commerce technology stack.

Hiring velocity

8 open now, 8 first appeared in the last 30d.

Funding history 1 round, $5.3B total

RoundClosedAmountInvestors
LaterFeb 2021$5.3BApax Partners

Open roles

Page 1 of 1 · 8 roles