PagerDuty

PagerDuty is a software platform that helps teams manage on-call schedules, respond to incidents, and coordinate emergency response workflows. Founded in 2010 by Andrew Miklas, the company is headquartered in San Francisco and employs approximately 1,200 people globally. As a public company (IPO April 2019), PagerDuty serves thousands of customers worldwide, including many of the largest technology, financial services, and healthcare organizations. The platform has become the industry standard for incident response and on-call management, differentiated by its breadth of integrations with monitoring tools, communication platforms, and incident lifecycle applications. The company continues to expand its capabilities with AI-powered analytics and automation, positioning itself as essential infrastructure for DevOps, SRE, and incident response teams.

Culture

PagerDuty maintains a culture emphasizing reliability, customer success, and rapid response. As the company serving customers in mission-critical incident management, it operates as a fast-moving, technically rigorous organization where teams have high autonomy and act decisively. The company values distributed collaboration and has built a genuinely global organization with strong asynchronous communication practices. Employees report opportunities for growth and development within the specialized incident management space.

  • Fast-moving, technically rigorous environment with incident response as top priority
  • Distributed global team with strong asynchronous communication and collaboration practices
  • Customer-centric culture driven by serving mission-critical incident management needs
  • Focus on technical excellence and professional development in DevOps and SRE spaces

Benefits

  • Comprehensive medical, dental, and vision insurance

Hiring velocity

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